1. Introduction
These General Terms and Conditions ("Terms") govern the rental of vehicles from Timos Rentals. By signing or electronically accepting the rental agreement, the customer ("Renter") acknowledges that they have read, understood, and fully accepted these Terms.
2. Driver Age and Driving Licence
The renter and any additional driver must be at least 18 years old.
The maximum driver age is 75 years.
The driver must hold a valid driving licence for at least 1 year.
Accepted driving licence types: EU, UK, USA, Canada, Australia, Israel, Switzerland, non_eu_latin.
For driving licences issued in non-Latin characters, an International Driving Permit (IDP) is required.
A valid passport or identity card must be presented upon vehicle collection.
3. Reservations and Vehicle Categories
Reservations are made by vehicle category. A specific vehicle model is not guaranteed.
If the selected vehicle is unavailable, a similar vehicle from the same category will be provided.
If no vehicle is available in the reserved category, a complimentary upgrade may be offered.
4. Rental Duration, Extension and Late Return
The minimum rental period is 24 hours.
Rental extensions are possible upon prior communication with the company.
In the event of a late return, an hourly charge of €5 per hour will apply.
No refund will be provided for early vehicle returns.
5. Insurance and Security Deposit
The excess and security deposit amounts vary depending on the vehicle category. The exact amount will be displayed during the booking process in the insurance section.
Basic Insurance (CDW/TP) is included in the rental price.
Standard Insurance is available.
6. Fuel Policy
Same to Same: The vehicle is delivered with a specified fuel level and must be returned with the same fuel level.
If the vehicle is returned with less fuel, the missing fuel will be charged based on the current local retail fuel price on the return date.
No refund will be provided for excess fuel remaining in the vehicle.
7. Mileage Policy
Unlimited mileage is included with the rental.
8. Additional Drivers and Extras
Additional drivers are permitted. All additional drivers must meet the same rental requirements and be registered in the rental agreement.
The first additional driver is provided free of charge.
9. Insurance Exclusions
Insurance coverage does not apply in the following cases.
Driving under the influence of alcohol or drugs.
Use by an unauthorized driver.
Off-road driving.
Misfuelling.
Loss of vehicle keys.
Locking the keys inside the vehicle.
Interior damage.
Roof or undercarriage damage.
Failure to report an accident.
10. Accidents, Damages and Traffic Fines
In the event of an accident, the renter must immediately notify the company.
The renter is required to complete and retain the European Accident Statement (Friendly Accident Report) at the scene of the accident.
Taking photographs at the accident scene is recommended and/or may be required.
The renter is fully responsible for all traffic fines, parking violations and toll charges incurred during the rental period.
11. Vehicle Usage Restrictions
The rental vehicle may only be used for lawful purposes on suitable public roads.
Only authorized drivers listed in the rental agreement are permitted to drive the vehicle.
Smoking is strictly prohibited inside the vehicle.
Pets are not allowed inside the vehicle.
12. Delivery, Collection and Out-of-Hours Service
Available delivery and collection locations are displayed during the booking process.
Additional charges may apply for delivery or collection in remote areas outside our main operating location.
13. Ferry Transport / Travel Restrictions
Transporting the vehicle by ferry is permitted only with prior written authorization from the company.
Travel outside the island or operating area is permitted only with prior written authorization.
Unauthorized travel or transportation automatically voids all insurance coverage.
14. Cancellation, No-Show and Early Return
To offer greater flexibility, we provide two payment options. Please review the cancellation terms that apply to your selected payment method.
During the High season (June - September) the Flexible Rate is NOT available
Option 1 – Pay in Full & Save (Non-Refundable)
Receive a special discount by paying the full rental amount at the time of booking.
- Discounted rate available for full prepayment.
- The booking is 100% non-refundable.
- No refunds will be issued in the event of cancellation, no-show, or early return.
- Booking dates may be changed only upon request and subject to availability. Any price difference may apply.
Option 2 – Pay a Deposit (Flexible Rate)
Pay only the required deposit to secure your booking and enjoy greater flexibility.
(The Free cancellations is Not available during the high season, June - September)
- Free cancellation up to 48 hours before the scheduled pick-up time.
- If you cancel at least 48 hours before pick-up, all payments made will be fully refunded.
- Cancellations made less than 48 hours before pick-up, no-shows, or failure to collect the vehicle will result in 100% of the amount paid being retained as a cancellation fee.
15. Vehicle Return, Cleanliness and Inspection
The vehicle inspection upon return is carried out in the presence of a company representative.
The vehicle must be returned in a reasonably clean condition.
16. Data Protection and Privacy
The company collects and processes personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).
Personal data is used solely for the purposes of the rental.
Personal data is shared with third parties only when required by law or with service providers necessary for the operation of the rental service.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of Greece.
For any questions or further information, please contact us.
Timos Rentals
Email: petrospapadatos@icloud.com
Phone: +30 6973998901